This error may occur when a request is submitted to Aeon through a finding aid. Follow the steps below to submit the request:
- If you have found a collection in the library catalog with an online finding aid, click on "View finding aid and request materials." The finding aid will open in a new tab or window.
- Click on the "Request items ↗" button. This will open Aeon in a new tab or window.
- Click "Expand All" in the "Content List" section.
- Check the boxes next to the items you want to request.
- Choose a scheduled date from the calendar.
- Click "Submit Request."
This process is illustrated in the Aeon information guide in the Requesting Rare Materials section; click on the "Finding Aid" tab and refer to Step 4.
If the request does not submit after following the steps above, please contact the library for assistance.